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Silver Mouse
Digital Marketing Agency in Malaysia
Silver Mouse
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  • Home
  • About
  • Services
    • Social Media Management
    • Digital Advertising
    • B2B Digital Marketing
    • WordPress Development
    • Search Visibility Optimization
    • Email Marketing
    • WhatsApp Marketing
  • Work
    • Social Media Management
    • Digital Advertising
    • Creative Portfolio
    • Video Portfolio
  • Blog
    • Insights
    • How-to
    • Case Studies
    • Industry News
    • Company Updates
  • Career
    • Content Creator
    • Digital Marketing Executive
    • Creative Designer
    • Video Producer
  • Contact

Digital Advertising

Who retains ownership of the digital advertising accounts?

By Silver MouseApril 14, 2026Leave a comment

We typically provision and manage the ad accounts to seamlessly handle your platform billing and Withholding Tax (WHT). Alternatively, you can retain full ownership by granting us access, provided your team manages direct payments.

Are ad creatives and banner designs included in the ad management fee?

By Silver MouseApril 14, 2026Leave a comment

No. Management fees strictly cover strategy and platform execution. If you lack internal assets, our in-house creative team can adapt your existing key visuals or design entirely new, high-converting ad creatives separately.

How do you structure your digital advertising management fees?

By Silver MouseApril 14, 2026Leave a comment

Our management fees are typically structured as a percentage of your total monthly media spend, or occasionally a flat retainer. This comprehensively covers media strategy, technical setup, ongoing optimization, and real-time reporting.

Does your agency handle the Withholding Tax (WHT) for media payments?

By Silver MouseApril 14, 2026Leave a comment

Yes. We completely simplify the billing process by handling the Malaysian Withholding Tax (WHT) for all foreign media payments to platforms like Google, Meta, and TikTok, saving your finance team significant administrative hurdles.

How do we track the performance and ROI of our ad campaigns?

By Silver MouseApril 14, 2026Leave a comment

We provide complete transparency via a custom Google Data Studio dashboard. Updated daily, it grants you 24/7 access to monitor media spend, conversions, and return on ad spend (ROAS) in real-time.

How are generated leads delivered to our sales team?

By Silver MouseApril 14, 2026Leave a comment

We automate the handoff process for zero delay. We seamlessly sync generated leads directly from the advertising platforms into a real-time Google Sheet or integrate them instantly into your internal CRM.

Do you help with setting up conversion tracking and pixels?

By Silver MouseApril 14, 2026Leave a comment

Absolutely. Accurate data is foundational. During onboarding, we consult on or directly implement your conversion pixels and event tracking—including Google Tag Manager—to ensure every website action and sale is perfectly recorded.

Will we know the expected results before launching an ad campaign?

By Silver MouseApril 14, 2026Leave a comment

Yes. We develop a precise media plan and performance forecast using historical data and industry benchmarks, providing clear projections on metrics like cost-per-acquisition (CPA) or cost-per-lead (CPL) before you spend.

Do your ad campaigns focus on brand awareness or direct conversions?

By Silver MouseApril 14, 2026Leave a comment

Our primary focus is direct ROI. We optimize media delivery to drive tangible, measurable actions—such as e-commerce sales, store visits, direct bookings, and high-quality lead generation for both B2B and B2C brands.

Which digital advertising platforms do you manage?

By Silver MouseApril 14, 2026Leave a comment

We specialize in performance advertising across Google (including YouTube), Meta (Facebook & Instagram), and TikTok, while also executing targeted campaigns on LinkedIn and Xiaohongshu. We are an official Google Partner and Meta Business Partner.

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